Angel Flight Northeast
Here’s another case you can cite for philanthropy’s efficiency and managerial excellence. In 1995, Larry
Camerlin, a private pilot out of Beverly, heard about patients unable to access health care owing to long distances,
physical weakness, or financial hardship, even when treatments were available. He created Angel Flight Northeast
to provide free air transport for life-saving medical care. Sounds simple, right? It’s not. From 10 volunteer pilots
and two flight requests in 1996, Angel Flight has grown to 800 pilots, 200 “Earth Angels” providing essential
ground transportation, 3 full-time Flight Coordinators fielding 3,000 calls resulting in 2,000 flights (half for
children) serving nine Northeast states. Scheduling the average flight takes 30-35 telephone calls and 4.5 hours.
Almost everything has been donated: Edgewater Technology gave a web-based coordination program; 51 union
members and 16 businesses volunteered to build a state-of-the-art headquarters at Lawrence Airport. Every
dollar donated produces $5 of services (not to mention the value of lives saved!). Demand will triple in the next
five years, so growth investments are needed. Catalogue readers: give wings -- you’ll have a great R-O-I.

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