LARC is a legal services hotline for low and moderate income people needing help fast. It was established in 1983 by the Boston Bar, after their 1977 study had concluded that low-income individuals need help to navigate the maze of legal and social services. The idea is that one phone call should provide a consultation with a LARC advocate to answer questions about rights, eligibility for free legal representation, and next steps in gaining help, including receiving written information and referral to human service agencies, or even attorneys who might handle a case pro bono. Last year they received 16,000 calls and provided a range of services relating to housing, family law, public benefits, employment, and consumer issues. With this one-stop-shop approach callers have been able to stave off homelessness, reverse the effects of an irresponsible landlord and gain guardianship of a child in need. LARCs attention to customer feedback and evaluation has ensured high quality and overall customer satisfaction. They need your support to help keep the lines open.